Clients often have to deal with being put on hold during a phone call and greeted by dull music or repetitive messages that do little to ease the frustration of waiting. As a business owner, you can do several things to make this experience better for your clients. Enhancing the on-hold experience is not only […]

Microsoft Loop is a new tool that allows you to streamline your team’s workflows and make collaboration more efficient without switching between different apps. By using Loop in Outlook and Teams, you can keep all your conversations, files, and tasks in one place. In this article, we’ll show you how to use Microsoft Loop in […]

In today’s fast-paced world, every second counts, especially when it comes to browsing the web. Web pages that load slowly and unresponsive tabs can be frustrating, and they can affect your productivity. Fortunately, there are several speed hacks you can implement to speed up Google Chrome and improve your browsing experience. In this article, we’ll […]

No business owner wants to think about the possibility of a crisis that could halt operations, but the truth is that disasters can strike at any time. Whether it’s a pandemic, a cyberattack, or a natural disaster, unexpected events can significantly impact a company. That’s why it’s crucial to create a business continuity plan (BCP) […]

2023May8Windows_ALogging in to your Windows 11 computer can be a hassle, especially when you have to remember and enter a complex password every time. Windows Hello is a solution to this problem, as it allows you to log in with a simple biometric authentication method such as facial recognition or fingerprint scanning. In this article, […]

With the rise of remote work, bring your own device (BYOD) has become more prevalent, allowing employees to use their personal devices for work. But this flexibility introduces new security challenges for companies. The use of personal devices to access work-related data may expose sensitive information to potential threats. Therefore, it’s vital to take proactive […]

Many small- or medium-sized businesses could benefit from switching to Voice over Internet Protocol (VoIP) phone systems. But you can’t take advantage of the cost savings or improved efficiency without understanding how to use this technology properly and deal with the occasional issue. Here are some of the most common VoIP issues and how to […]

Are you looking for tools to help you communicate and share documents with coworkers? Microsoft 365 offers a powerful suite of options to choose from. By understanding the benefits of Groups, Teams, and Yammer, you can decide which platform best fits your needs. Whether you’re seeking an easy way to post updates and share files […]

As cloud computing and Software-as-a-Service (SaaS) continue to mature, they are becoming increasingly better at handling the most complex applications. Among these applications is enterprise resource planning (ERP) software, which can now be delivered through the cloud, offering many benefits and opportunities to businesses of all sizes. So, what exactly is cloud-based ERP, and why […]

No organization wants to experience the nightmare of losing valuable customer data, financial records, or confidential documents. Unfortunately, unless proper steps are taken to safeguard your business from these disasters, you may be unknowingly putting your data at risk of getting lost or compromised. Taking proactive measures and creating an effective disaster recovery plan (DRP) […]