Voice over Internet Protocol, commonly known as VoIP, allows you and your employees to make and take phone calls over the Internet using your existing broadband connection. It saves you loads of money and increases team efficiency. If you’re considering moving to a VoIP solution, here are some of the most important aspects to address before the switch.
Implementing a VoIP phone system presents unique challenges, such as maintaining a consistent internet connection. Backup internet connections and uninterrupted power supplies are just some of the hardware you should have to ensure reliable VoIP calls. If your internet goes down or the power is knocked out, business goes on as usual.
Beyond a stable connection, VoIP calls also need minimum network speeds to function. Estimating your current bandwidth and VoIP’s needs is crucial to ensuring your calls are clear and free of drop outs. Before benchmarking your internet speed, decide on how many users, handsets, and calls per day your new VoIP solution will need to handle.
As with anything connected to the internet, VoIP is susceptible to cybersecurity threats and breaches. You could fall victim to information theft and malicious attacks if you don’t have robust and preventive security measures in place. Your best bet is to deploy a firewall to monitor the flow of traffic and protect your systems from security threats.
VoIP is a long-term money saver for small businesses, but there are relatively small upfront costs when upgrading from a traditional phone system or another subpar VoIP solution. You need to take into account things like whether you’ll purchase deskphones, potential cabling challenges, and installation costs for VoIP-specific routers.
Employee training is key to a successful VoIP integration. You help these efforts by asking one, or several, of your staff to work with the vendor or IT provider to learn the new system and become in-office resources. While most people are already familiar with video conferencing software such as Skype, it helps to create user guides and manuals to educate those that aren’t as tech-savvy.
VoIP systems create countless cost-saving and business-enhancing benefits, but they should not be installed without certified help. Our dedicated professionals streamline the whole process so your solution is configured and optimized as quickly as possible. Get in touch with us today for information on how to embrace this groundbreaking technology.