The crystal ball certainly won’t be making an appearance anytime soon, so it’s time to start preparing for the far more realistic technology trends of the coming year. Investing in the right technology could be the thing that sets you apart from your competitors in the coming year, and all it takes is a little […]

One of the hottest topics in tech and in business is artificial intelligence (more accurately “machine learning” or AI). Many business owners are currently looking to this technology for its potential to improve customer communications, and it is predicted that by the year 2020, 85 percent of all interactions will originate from machine learning “bots.” […]

Technology is ever-evolving and always improving. And with its new machine learning features, Office 365 is bringing new meaning to that aphorism. Long gone are the days of Clippy, Microsoft’s Office assistant, which has been replaced by far less personal, far more effective ‘intelligent’ tools. If you need a reason to make the move to […]

Have you seen folks wandering around downtown, staring at their phone like it was a map pointing them to a pot of gold? Or ordering pizza over a Facebook chat conversation with an awkward cashier? With some creative marketing and structuring, your SMB could be on the other side of those people’s phones. Tech fads, […]

More and more small and medium-sized businesses are making the switch from on-premises SharePoint systems to cloud-hosted Office 365. If you’re one of them, it’s vital to ensure that you put in place adequate protection to counter the security challenges that come with the migration. While many businesses contemplating switching find themselves concerned about the […]