Virtual networks: the future of security

For the average business owner, a virtualized network may not seem groundbreaking. And until recently, even the team at VMware didn’t realize just what they could do with it. Now that they’ve publicly announced what they’re calling “Project Goldilocks,” we finally see how relevant it is. Every small- or medium-sized business is concerned with endpoint […]

Windows 10: tailoring your notifications

Regardless of the app, platform, or operating system, digital notifications are a tricky business. Our devices are overcrowded with software of varying importance, and without proper customization the stream of information can become overwhelming. Thankfully, Windows 10’s action center is built atop a solid foundation — it just needs a bit of help. If Windows […]

IT jargon: a glossary of cybersecurity terms

Everyone hates jargon. It’s ostracizing and off-putting, but somehow we just keep creating more and more of it. For those who have adopted an “if you can’t beat ‘em, join ‘em” philosophy, we have just the list for you. Let’s take a look at some of the most relevant cybersecurity terms making the rounds today. […]

VoIP systems keep callers on the line

Recently, a story circulated amongst industry insiders of an official in a hospital’s records room who couldn’t customize her legacy phone system’s hold messages. The upshot was this particular platform restarted the hold message each time a caller was placed back on hold. Her provider – a reseller with little control over the system’s functionality […]

Google Cast becomes native to Chrome

Google’s Chromecast device has been around for a few years now. The simple and inexpensive flash-drive-sized screen broadcaster has earned itself a faithful following, but it’s not stopping there. With the newest update, you might even be able to ‘cast’ your desktop or mobile screen to a nearby device before the end of this article. […]

LinkedIn Alumni improves how you network

Aside from having an up-to-date LinkedIn profile, there seems to be more waiting around than getting job interviews or receiving promotions. Why so? You’ve given all the relevant information needed to land a job, or to convince your boss that it’s time for you to step up the corporate ladder — but what else is […]

What can we learn from Delta’s IT outage?

Companies can pay a hefty sum if they ever experience any downtime. In fact, Delta Air Lines had a bad bout of severe downtime just last month. In just three days, the airline company cancelled 2300 scheduled flights and suffered $150 million in income loss. That doesn’t even account for the considerable reputational damage from […]

These tips help enhance your Powerpoint skills

It’s normal for us to utilize whatever tools we can to make things a little easier. Wanting to use tech to make presentations easier to understand is no exception. Although Microsoft PowerPoint can help you through the daunting task of speaking in public, that isn’t always the case. If your slides distract the audience from […]

Scam of The Week: A New Type of Tech Support Fraud

Warn your employees, friends and family...

We spotted an unusual phishing email which revealed a new scam your users will soon find in their inbox. The time to warn them before it becomes a problem is NOW!

These new "phishing emails" point victims to a 1-800 number where either a scammer picks up, or the victim gets sent to voice mail for a while and their number is queued for a fraudulent follow-up call like the one below, which was sent to us by one of our customers -- who were well trained -- and did not fall for the scam.